Privacy Policy

If you have questions about your personal data, including deleting or correcting it, please contact our support team at [email protected] .

Agent Text (“Agent Text”) operates the website www.agenttext.com. It is Agent Text's policy to respect your privacy regarding any information we may collect while operating our website and services.


Website Visitors

Like most website operators, Agent Text collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Agent Text’s purpose in collecting non-personally identifying information is to better understand how Agent Text’s visitors use its website. From time to time, Agent Text may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Agent Text also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Agent Text only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.


Gathering of Personally-Identifying Information

Certain visitors to Agent Text’s website choose to interact with Agent Text in ways that require Agent Text to gather personally-identifying information. The amount and type of information that Agent Text gathers depends on the nature of the interaction. Agents who sign up for the service are asked to provide the information necessary to create and manage an account, including name, email address, phone number, and payment details for subscription billing. Prospective buyers or renters who text one of our codes share their mobile phone number, which we deliver to the agent who owns that code so they can follow up. In each case, Agent Text collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Agent Text.


SMS / Text Message Communications

By texting a code to one of our Agent Text numbers, you consent to receive an automated reply containing property information. Your phone number is shared with the agent who owns that code so they can follow up about the property. You may opt out of further messages at any time by replying STOP. Message and data rates may apply. Agent Text does not sell mobile phone numbers collected through the service and does not share them with third parties other than the agent who owns the code you texted.


Aggregated Statistics

Agent Text may collect statistics about the behavior of visitors to its website and usage of its service. Agent Text may display this information publicly or provide it to others. However, Agent Text does not disclose personally-identifying information other than as described below.


Protection of Certain Personally-Identifying Information

Agent Text discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Agent Text’s behalf or to provide services available at Agent Text’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Agent Text’s website, you consent to the transfer of such information to them. Agent Text will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations as described above, Agent Text discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Agent Text believes in good faith that disclosure is reasonably necessary to protect the property or rights of Agent Text, third parties or the public at large. If you are a registered user of Agent Text and have supplied your email address, Agent Text may occasionally send you an email to tell you about new features, solicit your feedback, or keep you up to date with changes to the service. If you send us a support request, we reserve the right to quote from it in order to help us clarify or respond to your request. Agent Text takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


Third-Party Services

We rely on a small number of third-party services to operate Agent Text. These include Twilio for sending and receiving text messages, Stripe for processing subscription payments, and standard analytics providers (such as Google Analytics) for understanding site traffic. Each of these services processes data on our behalf subject to their own privacy policies.


Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Agent Text uses cookies to help Agent Text identify and track visitors, their usage of Agent Text website, and their website access preferences. Agent Text visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Agent Text’s website, with the drawback that certain features of Agent Text’s website may not function properly without the aid of cookies.


Business Transfers

If Agent Text, or substantially all of its assets, were acquired, or in the unlikely event that Agent Text goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Agent Text may continue to use your personal information as set forth in this policy.


Privacy Policy Changes

Although most changes are likely to be minor, Agent Text may change its Privacy Policy from time to time, and in Agent Text’s sole discretion. Agent Text encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.